Codygon Support

📱 Tower Mobile Apps

Tower provides native mobile apps for iOS and Android, giving you full access to your analytics anywhere, anytime. With complete feature parity across all platforms, you can create dashboards, connect data sources, chat with AI, and take actions - all from your phone or tablet.

📲 Download Tower

Tower mobile apps are free to download and work with your Tower subscription across all platforms.

Download on the App Store Get it on Google Play

System Requirements

iOS (iPhone & iPad):

  • iOS 15.0 or later
  • Compatible with iPhone, iPad, and iPod touch
  • Optimized for all screen sizes including iPhone 16 Pro Max

Android (Phone & Tablet):

  • Android 8.0 (Oreo) or later
  • Compatible with phones and tablets
  • Optimized for various screen densities

✨ Complete Feature Parity

Tower mobile apps aren’t limited versions - they include every feature available on the web platform:

📊 Full Dashboard Access

  • View all your dashboards
  • Create new dashboards from scratch
  • Edit existing dashboards
  • Apply filters and transformations
  • Switch between View and Edit modes

💬 AI Chat Assistant

  • Ask questions in natural language
  • Get instant chart recommendations
  • Conversational dashboard building
  • Voice input support on mobile

🔌 Data Source Connections

  • Connect to databases (MySQL, PostgreSQL, Oracle, SQL Server)
  • Upload files (Excel, CSV) directly from your device
  • Link to cloud data warehouses (Snowflake, Databricks)
  • Connect business apps (HubSpot, Airtable, Tally Prime)

📑 Story Mode

  • View AI-generated presentation slides
  • Swipe through descriptive, predictive, and prescriptive insights
  • Export to PowerPoint, PDF, or PNG
  • Share directly from your mobile device

⚙️ Data Pipelines

  • View and manage data pipelines
  • Configure transformations
  • Test pipeline steps
  • Monitor data quality

🎯 Actions

  • Execute business actions from charts
  • Create JIRA tickets from anomalies
  • Trigger CRM updates
  • Assign tasks based on insights

📤 Export & Share

  • Export dashboards to PowerPoint, PDF, PNG
  • Share via email, messaging, or cloud storage
  • Export with or without filters applied

🔍 Reports

  • Browse all your reports
  • View report details
  • Filter and search reports
  • Quick access to dashboard templates

🌐 Public Gallery

  • Explore public dashboards
  • Clone dashboards to your account
  • Discover best practices
  • Get inspired by examples

👤 Account Settings

  • Manage profile information
  • Configure appearance preferences
  • Update billing details
  • Adjust AI chat position

📱 Mobile-Optimized Experience

Touch-Friendly Interface

  • Large tap targets for easy navigation
  • Swipe gestures for natural interaction
  • Pinch to zoom on charts and data
  • Pull to refresh for latest data

Responsive Design

  • Automatically adapts to phone and tablet screens
  • Portrait and landscape orientations supported
  • Split-screen multitasking on supported devices
  • Picture-in-picture for video tutorials

Performance Optimized

  • Fast loading times on mobile networks
  • Offline capabilities for viewing cached dashboards
  • Efficient data usage with smart caching
  • Battery-optimized for all-day use

🎯 Common Mobile Use Cases

📊 Executive Dashboards on the Go

Check key metrics during commutes, meetings, or travel:

  • View real-time business performance
  • Quick insights without laptop
  • Present to stakeholders from tablet
  • Monitor alerts and updates

💼 Field Work & Site Visits

Access and update data while in the field:

  • Review site-specific metrics on location
  • Upload data directly from mobile device
  • Take actions immediately based on insights
  • Share findings with team instantly

🚀 Quick Dashboard Creation

Build dashboards when inspiration strikes:

  • Connect data sources on the fly
  • Use AI chat to generate initial charts
  • Refine with touch-based editing
  • Share with team before returning to desk

📈 Sales & Client Meetings

Present data professionally from mobile:

  • Open relevant dashboards during client calls
  • Answer questions with live data
  • Export reports to share immediately
  • Update CRM with action items

🔐 Security & Privacy

Tower mobile apps maintain enterprise-grade security:

  • Secure authentication with biometric support (Face ID, Touch ID, fingerprint)
  • Encrypted data transmission using TLS 1.3
  • Local data encryption on device storage
  • Session management with automatic timeouts
  • Compliance with GDPR, SOC 2, and industry standards

📖 Getting Started on Mobile

First Time Setup

  1. Download the app from App Store or Google Play
  2. Sign in with your Tower account credentials
  3. Enable biometric authentication for quick access (optional)
  4. Grant permissions for file access (if connecting local data)
  5. Explore the tutorial or dive into your dashboards

Syncing Across Devices

All your work syncs automatically:

  • Create on mobile, edit on web (or vice versa)
  • Real-time synchronization across all devices
  • No manual syncing required
  • Consistent experience everywhere

💡 Mobile Tips & Tricks

⚡ Quick Actions

  • Long-press dashboard cards for quick menu options
  • Swipe charts to quickly apply filters
  • Double-tap to zoom into chart details
  • Shake to undo recent changes (iOS)

🎨 Tablet Optimization

  • Landscape mode provides desktop-like experience
  • Drag-and-drop charts to rearrange layout
  • Split-screen with notes or communication apps
  • External keyboard support for faster typing

🔔 Notifications

Email notifications are currently available for:

  • Dashboard data refresh completion
  • Scheduled report delivery
  • Data quality check alerts
  • System updates

Push notifications Coming Soon

In-app push notifications will be available for:

  • Action item assignments
  • Anomaly detection alerts
  • Collaboration mentions

🆚 Mobile vs Web

While both platforms offer complete feature parity, consider:

Best on Mobile:

  • Quick metric checks
  • Viewing dashboards
  • Voice-based AI chat
  • On-the-go presentations
  • Field data collection

Best on Web:

  • Complex pipeline configuration
  • Extensive dashboard editing
  • Multi-window workflows
  • Detailed data analysis
  • Long-form report creation

💡 Tip: Start work on any device and seamlessly continue on another - all changes sync instantly.

🔗 Related Resources

❓ FAQ

Q: Is the mobile app free?
A: Yes! The app is free to download. You’ll need a Tower subscription to create dashboards. The free Explore plan lets you view public dashboards.

Q: Do I need internet to use the mobile app?
A: Yes

Q: Can I upload files larger than 1MB on mobile?
A: Not in Pro.

Q: Does the app drain my battery?
A: Tower is optimized for battery efficiency. Background activity is minimal, and the app uses power-saving techniques.

Q: Can multiple team members use the same mobile device?
A: Yes, users can sign out and sign in with different accounts. However, for security, we recommend each user have their own device.

Q: Are there any features missing on mobile?
A: No! Tower mobile apps have 100% feature parity with the web platform.

Q: How do I report a bug or request a feature?
A: Contact us at support@codygon.com or use the in-app feedback option.

Q: Can I use Tower on tablets?
A: Absolutely! Tower is optimized for tablets (iPad, Android tablets) with enhanced layouts for larger screens.

🆘 Need Help?

For mobile app support:

  • Email support - support@codygon.com
  • Check app permissions - Settings > Tower > Permissions
  • Update to latest version - Check App Store/Play Store for updates
  • Reinstall if needed - Your data is safe in the cloud

📣 Stay Updated

Download the latest version to get:

  • New features and improvements
  • Performance optimizations
  • Bug fixes and security updates
  • Enhanced mobile experience

Enable auto-updates in your device settings to always have the latest version.